Your Privacy Matters

Privacy Policy

Last Updated: January 2025

1. Introduction

Signaly ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. Information We Collect

Personal Information:

  • Name, email address, and phone number (when you create an account)
  • Profile information you choose to provide
  • OAuth credentials (Google, Instagram, TikTok) for authentication

Usage Data:

  • App interactions, feature usage, and navigation patterns
  • Paper trading activity and portfolio performance
  • Signal viewing and engagement history
  • Device information (type, OS version, unique identifiers)
  • IP address and approximate location

Financial Data:

  • Paper trading transactions (simulated only, no real money)
  • Subscription and payment information (processed by third-party payment providers)

Communications:

  • Messages you send through the App
  • Customer support interactions
  • Survey responses and feedback

3. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the App's functionality
  • Create and manage your account
  • Process subscriptions and payments
  • Generate personalized trading signals and recommendations
  • Send push notifications about new signals and market updates
  • Communicate with you about your account and our services
  • Analyze usage patterns to improve user experience
  • Detect and prevent fraud, abuse, and security incidents
  • Comply with legal obligations
  • Enforce our Terms of Service

4. How We Share Your Information

We may share your information with:

Service Providers:

  • Cloud hosting (Convex for backend storage)
  • Authentication services (Google, Instagram, TikTok OAuth)
  • Payment processors (for subscription billing)
  • Analytics providers
  • Customer support tools

Legal Requirements:

We may disclose your information if required by law, court order, or government regulation, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers:

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Aggregated Data:

We may share anonymized, aggregated data that cannot identify you personally for research, analytics, or marketing purposes.

5. Third-Party Services

The App integrates with third-party services:

  • Google: OAuth authentication
  • Instagram: OAuth authentication and content sharing
  • TikTok: OAuth authentication and content sharing
  • Twelve Data: Market data and pricing
  • Binance: Cryptocurrency data
  • Convex: Backend database and API

These services have their own privacy policies. We encourage you to review them.

6. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit (HTTPS/TLS)
  • Encryption of sensitive data at rest
  • Secure authentication with OAuth 2.0
  • Regular security audits and updates
  • Access controls and monitoring

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

  • Provide the App's services
  • Comply with legal obligations
  • Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it by law.

8. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update inaccurate or incomplete information
  • Deletion: Request deletion of your account and data
  • Portability: Receive your data in a machine-readable format
  • Opt-Out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your data

To exercise your rights, contact us at privacy@signaly.com

9. Children's Privacy

The App is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using the App, you consent to the transfer of your information to countries that may have different data protection laws than your jurisdiction.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect and how we use it
  • Right to delete your personal information
  • Right to opt-out of the sale of personal information (we do not sell your data)
  • Right to non-discrimination for exercising your privacy rights

To exercise your CCPA rights, email us at privacy@signaly.com

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

  • Right to access, correct, and delete your data
  • Right to data portability
  • Right to restrict or object to processing
  • Right to withdraw consent
  • Right to lodge a complaint with your supervisory authority

Our legal basis for processing your data includes:

  • Consent (for marketing communications)
  • Contract performance (to provide the App's services)
  • Legitimate interests (to improve our services and prevent fraud)

13. Push Notifications

We send push notifications for new trading signals, price alerts, and important account updates. You can manage notification preferences in your device settings or within the App.

14. Cookies and Tracking

The App uses local storage and analytics tools to improve user experience. We do not use browser cookies as this is a native mobile application. You can disable analytics tracking in your account settings.

15. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or in-app notification. Your continued use of the App after changes constitutes acceptance of the updated policy.

16. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@signaly.me

Support: support@signaly.me

Address: 8 Devonshire Square London

For GDPR-related inquiries: support@signaly.me

By using Signaly, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.